Our Reputation Management System
Turn Review Fear into 5-Star Confidence
Turn Review Fear into 5-Star Confidence
An honest business owner knows there are moments when a negative review is warranted. Before online platforms, the occasional complaint had limited reach—today, it can spread fast and hit hard. That’s why it’s essential to have a clear, timely plan for handling every review as it appears.
With Get Found Reputation Management, you don’t have to fear negative feedback—you can leverage it. We help you turn critiques into insight, identify and fix weaknesses, and build a stronger customer experience so your business can thrive.
First, we give you a unified review dashboard (daily or weekly) so you can quickly thank happy customers and respond to negative reviews with accountability and clear fixes. People don’t expect perfection—they respect businesses that own issues and improve.
Second, we provide a feedback filter that routes unhappy customers to you privately before they post online. Using a QR code or review page link, customers land on your review page, select a star rating, write a comment, and enter their name and email.
- If they choose 4–5 stars: they’re directed to their platform of choice to post their review (with their text ready to paste).
- If they choose 1–3 stars: they see a thank-you page inviting more details so you can address concerns and make things right: “We strive for 100% satisfaction. We fell short, and we’d like to know more so we can earn back your trust.”
In today’s market, reviews are the engine of growth. Up to 80% of consumers trust online reviews as much as personal recommendations. Our Reputation Management System will give you the confidence and process to ask for—and consistently get—the reviews that will drive your business forward.